Privacy Policy

At Oceania Immigration Consultants, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including our website, mobile applications, and any related services.

By using our website and services, you agree to the practices outlined in this Privacy Policy.

Information Gathering and Usage

1.1 Registration Information

When you register with us or use our services, we may ask for personal details such as your name, email address, phone number, and correspondence address. This information is collected to personalize your experience and process your immigration application or educational course enrollment. We may also combine this data with other information from third parties to improve the services we offer.

1.2 Cookies

We use cookies to enhance your experience on our website and mobile app. Cookies are small text files stored on your device that help us track usage patterns and customize your experience. Cookies cannot access data from your device or from other websites. You can adjust your browser settings to block cookies, but this may limit certain features of our services.

1.3 User Communications

If you contact us via email, phone, or other communication methods, we may collect and retain information such as your name, contact details, and the content of your message. This helps us address your inquiries, provide you with customer support, and improve our services.

1.4 Feedback

If you provide feedback, we may collect personal information such as your name, contact details, and other demographic information (e.g., age, location). This information is used to improve our services and better meet your needs.

Use of Your Information

We use the information we collect for the following purposes:

  • To provide you with immigration consultancy services, including visa application assistance and document preparation.
  • To deliver educational services, including online/offline classes for French, German, IELTS, PTE, Spoken English, and other test preparation courses.
  • To communicate with you regarding the progress of your application, course enrollment, updates, and changes in immigration laws or course schedules.
  • To enhance your user experience and provide personalized recommendations or services.
  • To improve the quality and performance of our services.

Sharing Your Information

We value your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • With Immigration Authorities: We may share necessary details with government agencies to process your immigration applications.
  • With Service Providers: We may use third-party services (e.g., payment processors, data storage providers) to help us deliver our services. These third parties are required to keep your information confidential.
  • For Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights.

Data Security

We take your privacy seriously and have implemented security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure storage, and access controls. However, please be aware that no system is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will include the updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at: